Wedding Gown Assistance & Customer Support
If you require help with choosing, fitting, or consulting on the style of a bridal gown, our bridal advisors and skilled tailors are at your service to assist you in finding or custom-creating the wedding dress of your dreams.

Main Showroom – Paris
SoftPlateau European Main Office
Rue du Faubourg Saint-Honoré 32
75008 Paris, France Phone: +33 1 42 68 53 00
Email: [email protected]
Tuesday–Saturday, 10:00–19:00 CET
U.S. Boutique – New York
SoftPlateau Americas
5th Avenue 724, Suite 400
New York, NY 10019, USA Phone: +1 212-555-0200
Email: [email protected]
Wednesday–Sunday, 11:00–18:00 EST
Bridal Services
- Bridal Appointments: [email protected]
- Personalized Wedding Gowns: [email protected]
- Bridal Entourage Outfits: [email protected]
- Sample Textiles: [email protected]
Patron Assistance
- Tracking Orders: [email protected]
- Modifications & Tailoring: [email protected]
- Bridal Fashion Consultants: [email protected]
- Wedding Accessories and Trimmings: [email protected]
Join Our Bridal Community
Explore our most recent bridal collections and matrimonial insights:
- Instagram: @SoftPlateau
- Pinterest: SoftPlateau Bridal
- Blog: weddings.softplateau.sbs
- YouTube: SoftPlateau Bridal Couture